
Privacy Policy
The processing of your data is necessary for the purposes of the legitimate interests of Cedar Hollow @ The Oaks. We are required by South Oxfordshire County Council (SODC) to maintain a list of all our guests.
Your trust matters to us. This policy explains how we handle your personal information and keep it safe—so you can focus on the magic of your stay. ✨
🧾 What Information We Collect
Most of the data we hold is shared by you—either at the time of booking or during conversations with our team. This may include:
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👤 Name, title, gender, and date of birth
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🏡 Home address, email address, and phone numbers
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💼 Job title, employer, and work contact details
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👫 Partner or family details (if relevant to your stay)
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💌 Your contact preferences
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🗣️ Records of emails, chats, or meetings
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🧠 Your interests (especially if you’ve shared them with us during your visit)
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🔁 Updates you've made to your contact information
🎯 How We Use Your Information
Unless you ask us not to, we may use your details to:
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✅ Provide the services or information you've requested
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📬 Send you updates, newsletters, or exclusive offers
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💫 Let you know about new experiences or magical happenings at The Oaks
We promise never to send anything spammy, and you can opt out anytime. 💌
📊 Data Analysis & Improving Our Website
To make sure our communications are relevant and our website is useful, we may use tools such as:
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📈 Google Analytics (to understand how people use our website)
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📬 Email tracking (to see which messages get opened or clicked)
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🌐 Website cookies (more on this below)
We don’t use this information to track individuals or store sensitive data—just to keep things running smoothly and improve your experience.
🌍 Links to Other Websites
Our site may link to other helpful websites. Please note:
This policy only applies to The Oaks / Cedar Hollow.
If you click away to another site, they may have different rules—so check their privacy policies too.
✍️ Your Rights
You’re always in control of your data. You can:
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🚫 Ask us to stop using your data for specific types of communications
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🧾 Request a copy of the data we hold about you
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🛠️ Update your contact details at any time
Just get in touch with us via the website and we’ll help right away.
📣 If You Have Concerns
If you ever feel something isn’t right with how your data is handled, you can:
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Contact us directly via our Contact page
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Or raise a concern with the UK’s Information Commissioner’s Office: www.ico.org.uk
🔁 Changes to This Policy
We may occasionally update this policy to keep it clear and accurate. If we make any major changes, we’ll post them right here.
💬 Still Have Questions?
We’re happy to help! If something isn’t covered in this statement, just drop us a message and we’ll do our best to clarify.
🍪 Cookies
Yes, like most websites, we use cookies. Not the edible kind, unfortunately—but here’s what they do:
How We Use Cookies
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Cookies are tiny text files saved to your device when you visit our site
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We use them to see how people use our website so we can keep improving
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We don’t use them to store your name, payment info, or anything sensitive
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Some third-party services (like booking platforms or social media tools) may also use cookies—we can’t control theirs, so check their own policies if you’re concerned
Contact
If you have any queries on our privacy policy, feel free to reach out.
+44- 75 11 22 33 75